Answering Services, Call Center Outsourcing: MAP Communications, Inc.

Search the Archives

Answering Service Industry News


Stay connected to the latest in technology, services and industry buzz. If you are a writer or publisher of news in the answering service or telecommunications industry and would like to see your articles posted here, please contact our webmaster.


Alpine Access Plans to Hire 500 New Workers
Posted in Industry News on Monday 7 May 2007 @ 5:14 pm

Demand for home-based agents fuels increased recruitment in the New York and New Jersey regions.

Aspect Releases 7.0.1 in Multiple Languages
Posted in Industry News on Monday 7 May 2007 @ 2:27 pm

New version of eworkforce management software now offers broad language support.

OpenSpan Launches Platform v3.0
Posted in Industry News on Wednesday 2 May 2007 @ 12:52 pm

New release offers support for .NET 2.0; enables customers such as Afni to improve employee productivity by integrating applications and automating manual processes.

ShoreTel Releases ShoreTel 7
Posted in Industry News on Tuesday 1 May 2007 @ 11:31 am

New software is designed to provide a single point of management, complete feature transparency between enterprise locations and scalability for enterprises and SMBs alike.

Pages (4): « First ... « 1 2 3 [4]