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Posted in Industry News on Wednesday 14 March 2007 @ 3:06 pm
Posted in Industry News on Wednesday 14 March 2007 @ 2:14 pm
Combined expertise anticipates a new wave of products that will improve human-computer interaction, including innovations to speech platforms and enhancements to Microsoft's voice-enabled applications.
Posted in Industry News on Wednesday 14 March 2007 @ 9:26 am
Mitel Introduces Scalable Customer Interaction Tools
Posted in Industry News on Monday 12 March 2007 @ 3:18 pm
New additions to software include email routing, interaction recorder, and multimedia capabilites.
Posted in Industry News on Monday 12 March 2007 @ 11:45 am
Vision utilizes intelligent search and management tools to deflect ten percent of incoming calls and place company information at the users' fingertips.
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