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Posted in Industry News on Friday 2 February 2007 @ 4:13 pm
Call Center Management Review special report puts hard data to the complex problem of finding the right people for your agent positions.
Posted in Industry News on Friday 2 February 2007 @ 3:22 pm
CRM product includes multiple new features and enhancements, including a user-friendly interface.
Posted in Industry News on Thursday 1 February 2007 @ 4:03 pm
New tool allows companies to make contact with customers who are in purchasing mode.
Posted in Industry News on Thursday 1 February 2007 @ 3:14 pm
CosmoCom's Universe version 5 focuses on unified customer communication.
Posted in Industry News on Thursday 1 February 2007 @ 10:59 am
Synergy sets out to provide enhanced services to clients' business process outsourcing needs.
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