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Avaya Enhances IP Office
Posted in Industry News on Thursday 15 February 2007 @ 12:01 pm

New additions to its intelligent communications suite aim to accommodate small and mid-size businesses.

Genesys Introduces Version 7.5
Posted in Industry News on Thursday 15 February 2007 @ 10:27 am

Software suite orchestrates customer traffic, business outcomes and customer service resources in real-time.

Citel Announces Extender For Avaya IP Office
Posted in Industry News on Wednesday 14 February 2007 @ 2:21 pm

With unified, centralized Avaya IP office platform, new extender is geared towards increasing cost savings and productivity for distributed enterprises.

Citel Announces Extender For Avaya IP Office
Posted in Industry News on Wednesday 14 February 2007 @ 2:21 pm

With unified, centralized Avaya IP office platform, new extender is geared towards increasing cost savings and productivity for distributed enterprises.

Study: Preference for All-in-One CC Systems
Posted in Industry News on Tuesday 13 February 2007 @ 9:00 am

A majority of CTO and IT departments are inclined toward, or favor, all-in-one systems over multi-point systems, and that the former have become more attractive over time.

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