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Posted in Industry News on Friday 23 February 2007 @ 2:41 pm
Demand for Spanish-language customer service fuels contact center boom.
Posted in Industry News on Friday 23 February 2007 @ 10:38 am
New edition aims to deliver a comprehensive, holistic view of customer information in a tool designed for cost-effective, quick deployment.
Posted in Industry News on Thursday 22 February 2007 @ 1:07 pm
LumenVox provides implementation of speech technology to increase customer satisfaction.
Posted in Industry News on Wednesday 21 February 2007 @ 4:39 pm
Three new systems provide integrated voice applications with enterprise
customer service, marketing and sales tools.
Posted in Industry News on Friday 16 February 2007 @ 12:49 pm
Companies will share distribution channels, with the goal of enabling resellers to efficiently meet small business requirements for price and performance.
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