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Posted in Industry News on Tuesday 23 January 2007 @ 11:21 am
Envox CT Connect provides CTI capabilities for Microsoft Speech Server 2004 R2.
Posted in Industry News on Tuesday 23 January 2007 @ 10:46 am
NICE provides international airport with video capture tools.
Posted in Industry News on Thursday 18 January 2007 @ 3:06 pm
AnswerNet widens its locations to accommodate Spanish-speaking market.
Posted in Industry News on Thursday 18 January 2007 @ 2:31 pm
Convergys expands at-home agent jobs in Chattanooga.
Posted in Industry News on Thursday 18 January 2007 @ 11:57 am
New York city mayor announces plan for 911 and 311 call centers to recieve video and photos from citizens via mobile phone and email.
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