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Posted in Industry News on Thursday 25 January 2007 @ 10:41 am
New release created to boost agent productivity and add virtualized operations.
Posted in Industry News on Thursday 25 January 2007 @ 10:37 am
Avaya DeveloperConnection Program selects WFM Vendor GMT for membership.
Posted in Industry News on Wednesday 24 January 2007 @ 3:55 pm
New system offers methodology for managers and learning tools for staff.
Posted in Industry News on Tuesday 23 January 2007 @ 11:29 am
ContactPoint Certified for use with Audiolog from Verint Systems.
Posted in Industry News on Tuesday 23 January 2007 @ 11:26 am
New technology offers tools for Bulldog Solutions.
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