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Altitude Software Releases uCI 7.5
Posted in Industry News on Thursday 25 January 2007 @ 10:41 am

New release created to boost agent productivity and add virtualized operations.

Avaya Chooses GMT for Developer Program
Posted in Industry News on Thursday 25 January 2007 @ 10:37 am

Avaya DeveloperConnection Program selects WFM Vendor GMT for membership.

Sales Progress Announces Coaching System
Posted in Industry News on Wednesday 24 January 2007 @ 3:55 pm

New system offers methodology for managers and learning tools for staff.

SGS Tool Enabled for Audiolog Use
Posted in Industry News on Tuesday 23 January 2007 @ 11:29 am

ContactPoint Certified for use with Audiolog from Verint Systems.

HardMetrics Launches Marketing Performance Manager
Posted in Industry News on Tuesday 23 January 2007 @ 11:26 am

New technology offers tools for Bulldog Solutions.

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