Search the Archives |
Answering Service Industry NewsStay connected to the latest in technology, services and industry buzz. If you are a writer or publisher of news in the answering service or telecommunications industry and would like to see your articles posted here, please contact our webmaster.
Posted in Industry News on Monday 29 January 2007 @ 12:12 pm
Application focuses on multi-channel interaction analysis, real-time agent support, and contact center performance.
Posted in Industry News on Monday 29 January 2007 @ 11:46 am
Site Selection Group offers global location strategies.
Posted in Industry News on Monday 29 January 2007 @ 11:26 am
New contact centers expected to employ over one thousand new employees.
Posted in Industry News on Thursday 25 January 2007 @ 11:50 am
KANA's premises-based call center software suite is now available as in a software as a service model.
Posted in Industry News on Thursday 25 January 2007 @ 10:44 am
Alliance aims to let end-user clients control collection data.
|