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ACS Increases Its Bilingual Services
Posted in Industry News on Wednesday 31 January 2007 @ 1:55 pm

Expansion accommodates growing demand for Spanish bilingual agents.

Telrex Releases CallRex Professional 3.5
Posted in Industry News on Wednesday 31 January 2007 @ 11:13 am

New software offers enterprise scalability, greater multi-site support, streamlined storage, archiving and additional security.

SonicRecruit Releases New SonicIVR
Posted in Industry News on Tuesday 30 January 2007 @ 4:01 pm

Phone-based application module provides hourly employers with recruiting tool.

Amdocs Announces Availability of Amdocs 7
Posted in Industry News on Tuesday 30 January 2007 @ 11:58 am

Software aimed at helping service providers profit from convergence.

Willow CSN Changes Its Name To Arise
Posted in Industry News on Tuesday 30 January 2007 @ 10:10 am

Entity continues its mission as a virtual contact center with a new brand name identity.

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