Answering Service and Call Center Solutions for the Medical Profession

Practices need to keep costs down but also must provide excellent customer service to keep their patients satisfied.

MAP's answering service can help reduce costs and improve customer satisfaction by:

• Having highly-trained live receptionists handle incoming calls allowing your in-house staff to focus on providing an excellent patient experience.
• Coordinating appointment scheduling.
• Dispersing all types of information in real time.
• Screening and routing non-urgent matters to the proper office staff and ensuring doctors are receiving only the calls they should be receiving.

At MAP we really do tailor an answering service design that suits your individual needs and practice requirements. We promise to take special care in the way we handle every call, and with privacy issues in the forefront, you can rest assured that MAP is HIPAA compliant, deploying the most advanced privacy practices in the answering service industry.

You and your staff will gain access to our proprietary online medical portals that provide you real and dynamic call-management tools, sophisticated call-tracking analysis, graphs, charts and a complete "online dashboard" look at how we are performing for you.

Whether you are a small to medium physicians group or a large inner-city hospital, MAP has the tools, the experience and the IT expertise to deploy and integrate an answering service and call center solution that is frankly second to none!

Medical Answering Service – Doctors - Physician: Houston-TX, New York-NY, Charlotte-NC, Miami-FL, Sacramento-CA, Memphis-TN, Columbus-OH, Los Angeles-CA, Chicago-IL, Philadelphia-PA, Phoenix-AZ, San Antonio-TX, San Diego-CA, Dallas-TX , San Jose-CA, Jacksonville-FL, Indianapolis-IN, San Francisco-CA, Austin-TX, Fort Worth-TX, Detroit-MI, Baltimore-MD, Boston-MA, Seattle-WA, Washington-DC, Nashville-TN, Denver-CO, Louisville-KY, Jefferson-KY, Milwaukee-WI, Portland-OR, Las Vegas-NV, Oklahoma City-OK, Tucson-AZ, Fresno-CA, Long Beach-CA, Kansas City-MO, Virginia Beach-VA, Atlanta-GA, Colorado Springs-CO, Omaha-NE, Raleigh-NC, Cleveland-OH, Tulsa-OK, Oakland-CA, Minneapolis-MS, Wichita-KS, Arlington-TX