Call Center Excellence

888.252.6555

Sales
888-252-6555

Customer Service 800-627-0114

Answering &


Call Center Services

Where small and large companies come for their answering service and call center needs.

What type of service are you considering?

Answering Services

  • Small - Medium sized business packages
  • Fastest pickup times in the answering industry
  • Reliable, professional and courteous
  • Benefit from free online tools and reporting

Learn more about Answering Services

Call Center Services

  • Medium - Big Business - High call volume
  • Best of class / High touch CRM
  • Call center ROI diagnostics and reporting
  • Competitive and scalable call center pricing

Learn more about Call Center Services

Answering phones for some of America's finest companies. We can do the same for you whether you are big, small or start-up.


Why choose MAP?

Fastest pick-up times in the industry
Professional and courteous receptionists
Specialized call screening
Emergency response specialists
Your own nationwide 800 number
Voicemail and IVR services also available
Proprietary software and in-house IT Dept
Custom account and software design
Dynamic online account access
Interface with your company website
Advanced on-call roster services
Online account analytics




Online Account Analytics

Monitor call answering activity in real-time
Track call volume by day and month
Diagnostic detailed reporting
Review and measure response times
Evaluate call volume by department or profit center


24/7 Online-Anytime

Telephone Answering Service and Call Center Tools


Sales
888-252-6555


Since 1991 MAP has been providing professional live telephone answering services 24/7/365. We know that no two businesses are alike and as such our remote virtual receptionists each go through a vigorous training process which enables them to handle even the most complex scenarios. MAP’s agents specialize in medical answering service, attorney answering service, finance, education, contractor service industries and much more.

We personalize highly customized call answering solutions for order fulfillment, appointment setting services, telephone answering & call screening and much more. If you require a 24 hour answering service, after hours, emergencies, or simply for your call over flow, MAP is America’s choice for outsourced inbound call center services with a personal touch you’d expect from your own employees.