7-Day Free Trial
We would like to invite you to try the MAP Answering and Call Center Service for 7-days. Our Free Trial is designed to be a no pressure, no obligation evaluation of our services.Sign up now! It's easy.
Online Account Access
MAP customers can access their account online-24/7 via MyMAP. Review messages, clear escalation, resend and forward messages, schedule reminder messages, plus much more. Log on to MyMAP:http://my.mapcommunications.com
MAP Customer Service
Call Toll Free: 800-627-0114custsvc@mapcommunications.com
HOURS (ET)
Mon-Fri: 7am - Midnight
Saturday: 7am - 11pm
Sunday: 8am - 11pm
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Delivering World Class Customer Support Service with Every Interaction
Our dedicated Customer Service Representatives are at the core of MAP's hallmark customer support services. Our receptionists are trained to speak the language of your business.
As a leading 24 hour answering service, MAP is committed to providing our customers with receptionists who have professional and courteous communication skills coupled with an enthusiastic attitude. Our focus on hiring, training, retention, and the growth of our employees creates an environment in which retention rates are among the highest in the answering services industry.
Our sophisticated training programs help ensure that we deliver you a world-class customer support solution that results in increased customer satisfaction with every interaction we have with your customers.
In addition, we focus on offering you professional customer support solutions. When you become a MAP customer, your account will be assigned to one specific Customer Service Representative. This means whenever you have questions or need to make changes to your account, you'll be speaking to a representative that knows you by name, knows your account inside out, and can provide you with the best customer support services possible.
When you engage a customer service solution from MAP Communications, you are not hiring a "Ma and Pa" answering service; you are "partnering" with a team of industry professionals that will work with you, and for you.