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Employment Opportunities
We are a professional nationwide call center with locations in Chesapeake and Suffolk, Virginia. MAP is an employee-owned company where every employee shares in the rewards and profitability of the company.Find out more.
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Virtual Receptionists for Small Businesses
While running a business can be an exciting endeavor many entrepreneurs face hectic schedules, leaving them with little or no time to answer the phones. Unfortunately, potential customers do not always leave messages, instead contacting the next available business. This is why many small or home-based business owners, professionals and sales consultants are realizing the importance of hiring a telephone answering service to handle incoming calls.
Taking incoming calls while trying to manage operations can be a very overwhelming responsibility. It is important for entrepreneurs to delegate some of the responsibilities of the company in order to focus on more pressing matters. MAP Communications offers virtual receptionist services for small and home-based businesses. A virtual receptionist can answer calls in your company name, providing the image of a full-time office staff. Our receptionists have the ability to dispatch important messages directly to your cell phone or email. They can take routine messages, make appointments and take orders over the phone or online.
Our small business answering services can be utilized 24 hours a day, seven days a week, ensuring that you don’t miss a single potential client or business opportunity. We also provide trained receptionists who are guaranteed to be friendly and professional with your existing and potential clients. This means you don’t have to spend the time and money to interview and hire receptionists who may or may not be qualified for the job. When it comes to effective management tools, we also offer a web call center that allows you to manage your time and view real-time messages online. Get back to doing what you do best—and leave the phones to us!